ok well first off ive had earthlink for about a little over a year and the speeds i get are ridiculous (in a bad way)
recently ive made two calls to them and both times they sent technicians to my home, the first time, apparently they 'fixed' something on the roof that made it work...and it DID work....for TWO days, and back to the slow speeds, when im supposed to have 10mb, im getting 768kb
the second time i called, they sent another technician, and this time the technician told me to get a new router, which i did, and it helped, i was close to 10, at 9, i was satisfied, again this worked for about 2 days and back to the same problem, slow speeds when i need it the most....
i am pretty sure nothing is wrong with my router or computer since it works very well during offpeak hours, i get near 10mb
but at peak hours, i get less than 1, that is not acceptable
 
i am definitely looking for a new company since my contract is over, any recommendations in the new york city manhattan area?

^i would switch to fios ASAP if i could
but unfortunately it isn't available in my area.....
 
and thanks for the warning, will keep an eye out