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12/19/18 at 04:20:04
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bad billing, too (Read 1735 times)
s4001
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Yakity yak....

Posts: 7
bad billing, too
05/03/09 at 10:00:55
 
Okay, so I finally ditched earthink, sort of.  I canceled my DSL account.  They offered 30 days 'free' to maintain my email address for forwarding purposes.  Well enough.  So I get a bill for 5 email accounts - one being my real account, the others just random accounts with my first name in it.  I call to get a refund and they offer to refund my money.  I get a statement and they only refunded 3.95 of the 19.40 they billed me.  I called today to get the rest of my refund.  We'll see if it goes thru.
 
Next question: it seems this post billing, sub refunding, and email stacking seems to be automated.  Anyone know if there's a class action suit for these issues?
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Rage-N-Rant!

Posts: 19
Re: bad billing, too
Reply #1 - 05/04/09 at 01:03:25
 
I'd love to hear about a CALS against them - talk to your local attorney general and see...
 
Ping back if you find anything out....
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